59 low data
Arena Petshop - Cat Grooming, Cat Hotel & Delivery
4.6(113) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Pet DaycareDog BoardingCat Boarding
The Big Boss • Cat Centre
Small Animal & Exotic Pet BoardingPet DaycareDog BoardingCat Boarding
80 low data
composite score
- Services
- Small Animal & Exotic Pet Boarding, Pet Daycare, Dog Boarding
- Reviews
- 68
What recent reviews say
The Big Boss Cat Centre in Petaling Jaya earns strong marks for daily photo updates, clean boarding spaces, and staff who genuinely care for cats in their care. CCTV access and reasonable pricing appeal to working owners. Two early 1-star reviews flagged staff rudeness and refusal to groom, though the volume of consistent 5-star praise suggests these may reflect isolated incidents rather than systemic issues.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- daily photo updates and constant communication
- staff treat cats with care and attentiveness
- clean facilities with good ventilation
- spacious rooms and comfortable environment
- CCTV monitoring for peace of mind
- reasonable and transparent pricing
- professional grooming services
- friendly and welcoming owners and staff
Watch-outs
- staff attitude inconsistent and sometimes dismissive
- refusal to groom without clear explanation
- perceived staff fatigue affecting service quality
attentive-staffcaring-environmentclean-facilitiestransparent-updatesfriendly-stafftrustworthygood-communication
Strengths
- daily photo updates and real-time communication
- CCTV-monitored boarding rooms
- professional grooming with nail and fur styling
- spacious VIP rooms recently upgraded
How we scored this
Methodology Star rating 90
Review volume 80
Review recency 88
Review sentiment 61
Profile completeness 100
Verification 30
Similar pet boarding service nearby
81
Nana Pets
5.0(18) ✓ Verified
Nana Pets consistently earns five-star praise from cat owners who trust them with extended boardings. The owner sends daily photos and videos, maintains spotless facilities, and handles nervous or fussy cats with genuine patience. Pricing is reasonable, flexible check-in fits busy schedules, and the 24-hour CCTV app access gives owners complete peace of mind.
Small Animal & Exotic Pet BoardingPet DaycareDog Boarding
70
Pet Lovers Centre @ Sunway Pyramid
4.3(155) ✓ Verified
Pet Lovers Centre has standout staff like Sharmila and Maisarah who deliver attentive service and product knowledge, but experiences are undermined by widespread complaints about rudeness, poor problem-solving, and transaction errors. Customers praise the hamsters and care guidance but report feeling dismissed by other employees.
Small Animal & Exotic Pet BoardingPet DaycareDog Boarding