Furbaby Wellness Centre

4.1(17) See reviews on Google ✓ Verified

Small Animal & Exotic Pet BoardingPet DaycareDog BoardingCat Boarding

composite score

Services: Small Animal & Exotic Pet Boarding, Pet Daycare, Dog Boarding
Reviews: 17

What recent reviews say

Furbaby Wellness Centre earns strong praise for attentive care, daily updates, and handling special-needs pets, but faces serious criticism over inadequate monitoring of ill animals, failure to isolate contagious pets, and lack of accountability when animals deteriorated during boarding.

Praised for

daily video/photo updates and communication
skilled, gentle care for special-needs pets
attentive monitoring and quick response
knowledgeable staff with specialized training
therapeutic services (grooming, spa, TCM)

Watch-outs

neglectful monitoring of sick animals
inadequate isolation of contagious pets
lack of responsibility and defensive responses
poor communication during pet deterioration
unresponsive to customer concerns

attentive-stafffriendly-stafftrustworthytransparent-updatespoor-hygieneunresponsive-staffpet-returned-unwelllack-of-updates

Strengths

daily photo and video updates during boarding
specialized handling of senior and medically complex pets
on-site grooming and wellness treatments (TCM spa, herbal therapies)

How we scored this

Methodology

Star rating 65

Review volume 55

Review recency 74

Review sentiment 48

Profile completeness 75

Verification 0

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