Cuddles Care House earns consistent praise for attentive daily updates, a clean facility, and staff who genuinely care for animals. Owners Kelly and Kingsley build trust by keeping pets calm, handling anxious or special-needs animals well, and offering practical pet advice. No significant complaints emerge from recent reviews.
Ruff & Rumble PJ earns consistent five-star ratings for its friendly staff, clean space, and helpful service. Customers particularly praise employees like Colin and Willie for patient product explanations and attentive care. The shop offers a solid range of dog food, treats, and grooming, at prices customers find reasonable.
Cat Valley SS 2 PJ wins consistent praise for kind staff, attentive daily updates, and skilled grooming that handles difficult cases well. However, one serious incident involving a lost cat exposed gaps in facility security (single front door onto main road, unlocked access) and a problematic policy shifting liability to owners. This raises legitimate concerns about safety oversight despite otherwise positive experiences.
PamperPup offers a spacious, cage-free environment where most dogs thrive and return visibly healthier and content. Mindy and Alan's knowledge of dog behavior and care is widely praised. However, persistent complaints about the owner's abrasive attitude, inconsistent communication, and occasional lapses in hygiene standards create significant friction with some clients who otherwise value the facility itself.
Last updated 2026-06-30