DP
17 low data
Damansara Perdana PJ Home Boarding
No rating yet ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Pet DaycareDog BoardingCat Boarding
Mr Teddy Pet House
Small Animal & Exotic Pet BoardingPet DaycareDog BoardingCat Boarding
77
composite score
- Services
- Small Animal & Exotic Pet Boarding, Pet Daycare, Dog Boarding
- Reviews
- 66
What recent reviews say
Mr Teddy Pet House earns strong praise for guinea pig boarding, grooming, and sales, with owners citing clean facilities, daily updates, and David's patient expertise. However, one serious incident in which two guinea pigs suffered broken legs during boarding, combined with delayed communication and unauthorized grooming, reveals gaps in duty of care that undermine trust despite the overwhelmingly positive track record.
Praised for
- responsive owner who shares daily updates and photos
- clean and well-maintained facilities
- professional expertise in guinea pig care and breeds
- thorough grooming service
- long-term customer loyalty and trust
Watch-outs
- pet injuries during boarding (broken legs)
- delayed incident reporting to owners
- unauthorized grooming (shaving without permission)
- failure to deliver promised care (vitamins, grooming timing)
- no compensation for injuries or veterinary costs
attentive-staffclean-facilitiestrustworthygood-communicationpet-returned-unwellrough-handling
Strengths
- daily photo and video updates during boarding
- experienced, patient owner who explains guinea pig breeds and care
- clean, comfortable boarding environment
- competitive pricing on grooming and boarding
How we scored this
Methodology Star rating 90
Review volume 79
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
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60 low data
Belyy Cat Hotel
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
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Petsarecute Damansara
4.6(175) ✓ Verified
Petsarecute Damansara attracts strong praise for staff friendliness, animal welfare, and expert pet care advice, with customers reporting well-socialised animals and helpful after-sale support. However, recurring complaints about unreliable opening hours, unresponsive phone lines, and occasional dismissive staff behaviour have damaged trust and cost them customers.
Small Animal & Exotic Pet BoardingPet DaycareDog Boarding