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Mr Teddy Pet House

Mr Teddy Pet House

4.9(66) See reviews on Google ✓ Verified
Small Animal & Exotic Pet BoardingPet DaycareDog BoardingCat Boarding
77
composite score
Services
Small Animal & Exotic Pet Boarding, Pet Daycare, Dog Boarding
Reviews
66

What recent reviews say

Mr Teddy Pet House earns strong praise for guinea pig boarding, grooming, and sales, with owners citing clean facilities, daily updates, and David's patient expertise. However, one serious incident in which two guinea pigs suffered broken legs during boarding, combined with delayed communication and unauthorized grooming, reveals gaps in duty of care that undermine trust despite the overwhelmingly positive track record.

Praised for
  • responsive owner who shares daily updates and photos
  • clean and well-maintained facilities
  • professional expertise in guinea pig care and breeds
  • thorough grooming service
  • long-term customer loyalty and trust
Watch-outs
  • pet injuries during boarding (broken legs)
  • delayed incident reporting to owners
  • unauthorized grooming (shaving without permission)
  • failure to deliver promised care (vitamins, grooming timing)
  • no compensation for injuries or veterinary costs
attentive-staffclean-facilitiestrustworthygood-communicationpet-returned-unwellrough-handling

Strengths

  • daily photo and video updates during boarding
  • experienced, patient owner who explains guinea pig breeds and care
  • clean, comfortable boarding environment
  • competitive pricing on grooming and boarding

How we scored this

Methodology
Star rating 90
Review volume 79
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

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Last updated 2026-06-30