55 low data
Saharikenn9 | Training, Boarding & Protection Dogs
5.0(9) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Pet DaycareDog BoardingCat Boarding
Floof Pet Boarding
Small Animal & Exotic Pet BoardingPet DaycareDog BoardingCat Boarding
71
composite score
- Services
- Small Animal & Exotic Pet Boarding, Pet Daycare, Dog Boarding
- Reviews
- 32
What recent reviews say
Floof Pet Boarding earns strong praise from most owners for Hazel and her team's genuine care, daily photo updates, and ability to calm nervous dogs. The facility is spacious and clean, with reasonable rates and optional pet taxi. However, one detailed account from a year ago describes a serious decline in safety standards: mouldy food storage, repeated dog injuries, missed medication, fence failures, and a major gate incident resulting in a dog's torn ear. This review indicates systemic issues with management and staff supervision that contradict the facility's otherwise caring reputation.
Praised for
- daily updates with photos and videos
- attentive and caring staff
- clean and spacious facility
- improvement in dog behaviour and confidence
- handles anxious and special-needs dogs well
- reasonable pricing
- pet taxi service included
- peaceful environment for recovery
Watch-outs
- mouldy kibble from improper storage
- dogs injured multiple times over several months
- medication not administered as requested
- inadequate fence security and dog escapes
- gates left open without proper containment
- inexperienced staff left unsupervised with dogs
- unsafe food handling practices
attentive-staffcaring-environmentgood-communicationclean-facilitiesspacious-enclosuresaffordable-pricingfriendly-stafftrustworthypoor-hygieneovercrowdedpet-returned-unwellunresponsive-staffrough-handling
Strengths
- daily photo and video updates via messaging
- specialises in anxious and special-needs dogs
- pet taxi service available
- reasonable pricing
How we scored this
Methodology Star rating 89
Review volume 66
Review recency 95
Review sentiment 49
Profile completeness 50
Verification 0
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